Privacy Policy


When browsing the website accessible at the URL (hereinafter referred to as the “Site”), users are required to provide personal data.

Accordingly, this privacy policy serves to inform users about how their data will be used and their rights.

The Site complies with French and European standards related to personal data protection, including French Law no. 78-17 of 6 January 1978 on information technology, data files and civil liberties, as amended by French Law no. 2004-801 of 6 August 2004 and European Regulation no. 2016/679 on the processing of personal data and the free movement of such data.



The data controller responsible for the processing of personal data is Maison Théophile LeClerc, a simplified joint stock company with share capital of €100,000.00, registered with the Paris Trade & Companies Register under number 881,637,656 and whose registered office is located at 24 rue Erlanger, 75016 Paris, France (hereinafter referred to as “T-LeClerc”).
The personal data collected on the Site consists of data that allows Maison Théophile LeClerc to directly or indirectly identify users. Such data may include personal data (e.g., last name, first name, email address, date of birth and mailing address), connection data (e.g., IP address) and/or browser data (e.g., cookies). Users who might share personal data related to a third party confirm that they have that party’s consent to the use of such data by the Site for the publication and/or disclosure of their personal data on the Site.

Personal data collected on the Site is used for the following purposes:

  • User registration and authentication;
  • Processing and fulfilling orders;
  • Analysing the user’s account;
  • Allowing Maison Théophile LeClerc to contact the user;
  • Allowing the user to interact with social media;
  • Allowing Maison Théophile LeClerc to send newsletters to users and/or for business purposes; and
  • Allowing Maison Théophile LeClerc to collect user comments.

Furthermore, Maison Théophile LeClerc may also us the data to meet its legal and/or regulatory obligations, if applicable.

Maison Théophile LeClerc may need to collect personal data from users, whether directly or indirectly, while they are browsing the Site. The user may be asked to provide their personal data when:

  • creating an account on the Site;
  • placing an order;
  • signing up to receive promotional communications from Maison Théophile LeClerc;
  • filling out forms made available by Maison Théophile LeClerc; and/or
  • responding to a satisfaction survey.

Maison Théophile LeClerc may also ask Facebook for the right to use its users’ Facebook account data. For more information about these authorisations, users can refer to Facebook’s privacy terms.

The privacy policy is always made known to users when they create their account and/or subscribe to the newsletter. Creating an account and/or subscribing to the newsletter imply the user’s express, full and complete acceptance of this privacy policy. By checking the “I have read and agree to the privacy policy” box when creating their account or subscribing to the newsletter, the user consents to their personal data being stored and processed by Maison Théophile LeClerc and/or its partners. IMPORTANT: ANY BROWSING OF THE SITE AFTER THIS PRIVACY POLICY HAS BEEN PUBLISHED IMPLIES ITS ACCEPTANCE WITHOUT RESERVATION. If the user wishes to withdraw their consent to the processing of their data, they should submit their request through the contact form.
The primary recipient of personal data collected on the Site is Maison Théophile LeClerc. Other recipients may have access to personal data. These include, as applicable, service providers responsible for the Site (administration, sales, marketing, legal, etc.) whether at Maison Théophile LeClerc or an external provider (shipping service providers, etc.). The list of recipients is available for view at any time by user request. In the event of a change of control involving Maison Théophile LeClerc, an acquisition, insolvency proceedings or liquidation of its assets, the data collected by Maison Théophile LeClerc may be transferred to third parties. If required by law, the user will be asked for consent or given an option to deny consent before any data is transmitted.

In accordance with French Law no. 78-17 of 6 January 1978 on information technology, data files and civil liberties, as amended by French Law no. 2004-801 of 6 August 2004 and European Regulation no. 2016/679 on the processing of personal data and the free movement of such data, the user has:

  • a right to access their personal data;
  • a right to rectify their personal data;
  • a right to delete their personal data;
  • a right to object to the use of their personal data;
  • a right to limit their personal data; and
  • a right to transfer their personal data.

Users wishing to exercise any one of these rights may send their request by email or post to:

  • Mailing address: Maison Theophile LeClerc – SERVICE APRES VENTE – 24 rue Erlanger 75016 Paris - FRANCE ;
  • Contact form.

If any one of these rights is being exercised, Maison Théophile LeClerc may ask the user to provide information needed to identify them, including their last name, first name, email address and/or mailing address, if there is any uncertainty with respect to their identity.

Maison Théophile LeClerc agrees to respond within no more than one (1) month after receiving the user’s full request.

Due to the complexity of the request and/or the number of requests, this period may be extended to two (2) months, provided that Maison Théophile LeClerc notifies the user of the reason for the delay within one (1) month after receiving their request.

If Maison Théophile LeClerc fails to respond to the user’s request, Maison Théophile LeClerc will notify the user of the reasons for their inaction no later than one (1) month after receiving the request.

Maison Théophile LeClerc shall notify users of their right to file a claim through the Commission Nationale de l’Informatique et des Libertés (CNIL) [an independent French administrative regulatory body protecting personal data and civil liberties].

The user’s collected personal data is kept for a period of two (2) years from their last order on the Site, except for personal data that Maison Théophile LeClerc would need to keep as evidence for legal or administrative purposes or to comply with applicable laws. As an exception to the above paragraph, users are informed that cookies are stored for a maximum period of one (1) year after they were first placed on the user’s computer equipment.
On the Site, the user may have access to links leading them to third-party sites. Maison Théophile LeClerc shall not be liable for links posted by users or the privacy policies of such third parties. This privacy policy does not govern third-party sites or third-party content accessed by users of the Site.

When viewing the Site, cookies or other means of recording collected browsing data are used by the Site or by third-party service providers for the Site and stored on the user’s device (computer, mobile phone or tablet).


Cookies used by Maison Théophile LeClerc make it possible to identify users, recognise their browser when they access the Site, save their preferences and adjust how the Site displays based on the display preferences stored on the user’s device, all for the sole purpose of providing the service requested by the user.


Storing a cookie requires the user’s consent. Users therefore have the option to configure their browser software to fully or partially (i.e. based on the sender) block cookies from being saved. The configuration also offers the option to allow or block cookies on a one-off basis, before they are saved to the user’s computer.


Users who would like to prevent cookies from being saved can follow the procedure specific to their browser and described in the browser’s help menu.


These procedures are as follows:


For Mozilla Firefox :
Go to the Firefox menu and then to the “Options” tab. Next, click the “Privacy & Security” icon and select the appropriate options.

For Microsoft Internet Explorer :
Go to “Tools” and then “Internet Options”. Then, click the “Privacy” tab, select “Advanced”, and choose the appropriate options.

For Google Chrome
Go to the Google Chrome menu and click “Settings”. At the bottom of the page, click “Show advanced settings”. In the “Privacy and Security” section, click “Content settings”. Then, select the appropriate options.

For Safari :
Go to the Safari menu and select the “Preferences” menu. Next, click “Security” and select the appropriate options.

This privacy policy is subject to French law.